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South Norwood Florist Accessibility Statement

Our Mission for Accessible Floral Services in South Norwood

At South Norwood Florist, we believe that all our customers deserve a seamless, enjoyable, and equitable online experience when browsing and ordering our floral arrangements. We proudly serve the South Norwood community and are committed to ensuring that everyone, regardless of ability, is able to access our online shop, view our selection, and make purchases with confidence.

Compliance with WCAG 2.1 AA Standards

South Norwood Florist has implemented design and development practices that adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized guidelines are designed to provide a greater level of accessibility for users with disabilities, ensuring a more inclusive digital landscape. By aligning our website with these standards, we aim to eliminate barriers and deliver an accessible online experience for all customers in South Norwood.

Screen Reader and Assistive Technology Compatibility

We understand the importance of compatibility with assistive technologies as part of true online accessibility. Our website is designed to function fully with popular screen readers, enabling visually impaired customers to navigate our content, select products, and complete orders without difficulty. We use semantic HTML, appropriate ARIA labels, and meaningful content structure to facilitate smooth interpretation by screen readers. We are continually reviewing our website to maintain and enhance this compatibility.

High Contrast and Easy-to-Read Design

To further support an accessible South Norwood Florist experience, our website incorporates a high contrast colour palette, clear fonts, and readable text sizes. This design approach ensures better visibility for users with low vision or colour sensitivity, making it easier to distinguish between elements, read product descriptions, and navigate menus. We have carefully considered both visual clarity and simplicity in our layouts to support customers who may benefit from minimal distractions and straightforward navigation.

Ensuring a Smooth Ordering Experience for All South Norwood Customers

Accessibility is key to our philosophy at South Norwood Florist. Whether you are browsing on a desktop, a mobile device, or using assistive technologies, we want every South Norwood customer to be able to order flowers online with ease, dignity, and independence. Our accessible website eliminates barriers, offering everyone the same opportunity to enjoy our services and thoughtfully curated floral arrangements.

Feedback and Contact Information Regarding Accessibility

We are committed to continuous improvement in accessibility. If you experience any challenges or have suggestions for improving accessibility at South Norwood Florist, we encourage you to get in touch with us. Your feedback is invaluable as we strive to provide the best service for all members of the South Norwood community. Our team is dedicated to making necessary adjustments and responding promptly to any accessibility concerns raised by our valued customers.

Ongoing Commitment to Accessibility

South Norwood Florist will continue to monitor and enhance our website to maintain a high standard of accessibility. We undergo regular reviews and seek out the latest best practices to ensure that our floral services remain accessible for every South Norwood customer who wishes to order online. Thank you for choosing South Norwood Florist—where every customer matters, and accessibility is at the heart of what we do.

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Company name: South Norwood Florist
Opening Hours: Monday to Sunday, 00:00-24:00
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E-mail: [email protected]
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Description: Learn about the accessibility measures at South Norwood Florist, including WCAG 2.1 AA compliance, screen reader compatibility, and high contrast options, ensuring everyone in South Norwood can order flowers online with ease.
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